Chapter 4

If I take a week off, does everything stop?

Nếu mình nghỉ một tuần, hệ thống có đứng không?

The chapter's question

If I took a week off, could the company keep running?

Big idea

A system only one person understands breaks when that person is away.

In this chapter

  1. Part 4.1

    Recording Credentials and Setup

    Is important information stored somewhere safe outside my head?

  2. Part 4.2

    Vendor Contacts

    When the network goes down, do others know whom to call?

  3. Part 4.3

    A Backup Person

    Who in the company can do a few basic tasks in my place?

  4. Part 4.4

    External Support

    Which tasks should be outsourced for support?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of A One-Person IT Department is free to read right here.

Read in Conan School

Chapters of A One-Person IT Department

  1. 1.If it's all in my head, why write it down?
  2. 2.Everything's urgent, so what actually matters?
  3. 3.Busy all day, so why won't the big project move?
  4. 4.If I take a week off, does everything stop?
  5. 5.Won't the boss hire, or can't they see the work?