Chapter 4

Will one more reminder make the mistake go away?

Nhắc thêm lần nữa có làm lỗi biến mất không?

The chapter's question

What can I change so this error cannot happen?

Big idea

Reminders work for a few weeks; design works forever.

In this chapter

  1. Part 4.1

    Designing It Out

    Is there a way to make doing it wrong impossible?

  2. Part 4.2

    A Short Checklist

    How many lines is my checklist, and who uses it?

  3. Part 4.3

    Signals at the Point of Work

    By what sign does a worker know they are about to go wrong?

  4. Part 4.4

    When You Can't Prevent It

    If it cannot be prevented, how do I detect it early?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Errors and Rework is free to read right here.

Read in Conan School

Chapters of Errors and Rework

  1. 1.Does rework really cost only a little time?
  2. 2.Is the final check really the safest checkpoint?
  3. 3.We found who made the mistake. Are we done?
  4. 4.Will one more reminder make the mistake go away?
  5. 5.Does a team that reports few errors make few errors?