Chapter 4
Are my notes for my manager or for me?
Ghi chép là việc cho sếp, hay cho chính tôi?
The chapter's question
Do my notes help me reopen the conversation after three weeks?
Big idea
Notes are for your future self three weeks from now, not for submitting to your manager.
In this chapter
Part 4.1
Right After the Call
When do I write my notes, and how many minutes does it take?
Part 4.2
What to Write Down
Which four things must be in every note?
Part 4.3
Their Words, Not Yours
Do I record their words verbatim or paraphrase?
Part 4.4
Handing Over
Could someone else pick up from my notes?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Pipeline is free to read right here.
Read in Conan School