Chapter 5

How do I know the bar is actually faster?

Lấy gì để biết quầy đã nhanh hơn thật?

The chapter's question

How do I know the counter has become faster?

Big idea

Without before and after numbers, every change at the counter is an act of faith.

In this chapter

  1. Part 5.1

    Cups per Hour

    Do I record cups sold by the hour?

  2. Part 5.2

    One Change a Week

    What one thing did I change at the bar this week?

  3. Part 5.3

    Ask the Barista

    Where does the person on the bar find it most frustrating?

  4. Part 5.4

    When to Rebuild the Bar

    What tells me the problem is the bar's layout rather than the technique?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Counter and Ninety Seconds is free to read right here.

Read in Conan School

Chapters of The Counter and Ninety Seconds

  1. 1.Is the time lost in the hands or the steps?
  2. 2.Do guests leave from waiting, or from not knowing?
  3. 3.Is rush-hour speed bought during the quiet hours?
  4. 4.Does a second barista actually mean more cups?
  5. 5.How do I know the bar is actually faster?