Chapter 4

Why does every meeting become a fight over numbers?

Vì sao cuộc họp nào cũng cãi nhau về số?

The chapter's question

How many versions of the revenue report does my company have?

Big idea

When two departments hold two different numbers, the meeting becomes an argument about data, not about decisions.

In this chapter

  1. Part 4.1

    Defining Each Metric

    Revenue, gross margin, customer, does each word have a written definition?

  2. Part 4.2

    Who Owns the Source

    Where does the official number come from?

  3. Part 4.3

    When Another Team's Number Differs

    How do I handle this so it does not turn into an argument?

  4. Part 4.4

    A Shared Dashboard

    Is everyone looking at the same place?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Reports People Actually Use is free to read right here.

Read in Conan School

Chapters of Reports People Actually Use

  1. 1.If a report is for everyone, who reads it?
  2. 2.Thirty-page report: how many pages get read?
  3. 3.Is knowing the variance enough?
  4. 4.Why does every meeting become a fight over numbers?
  5. 5.Who listens to a great analyst who presents poorly?