Commerce

People Buying for a Business

Customer
Someone purchasing on behalf of a company
Context
Spending others’ money under others’ rules

The Jobs of someone buying by the rules while the actual user needs something else.

5 Jobs

  1. 01When I buy on somebody else's behalf, I want the right thing, so it does not arrive and go unused.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  2. 02When I need something small, I want it not to take six weeks to approve, so work does not stop over a small sum.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  3. 03When I have three incomparable quotations, I want them comparable, so the choice is not made on the largest number on page one.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  4. 04When the company depends on one supplier, I want a way out, so we are not priced by our inability to leave.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  5. 05When I must justify a spend, I want to be able to prove it was right, so I am not questioned a year later with nothing in hand.6 Pains · 6 Desired Outcomes · 5 Existing Solutions

The four perspectives are for Pro Members

The Job statements in this Set are open to everyone. Pains, Desired Outcomes, Existing Solutions and Opportunity Gaps live inside the community, for Pro Members.

See Pro Member