Customer SuccessSomeone reviewing a long-running system
When a system has run eight years, I want to know whether it still suffices, so we are neither replacing from fatigue nor keeping from habit.
Khi hệ thống đã dùng tám năm, tôi muốn biết nó còn đáp ứng được không, để không đổi vì mệt mỏi và cũng không giữ vì quen.
Job context
- Who
- Somebody reassessing an old system
- When
- At a periodic review
- Trigger
- A business need the system cannot meet
- Situation
- There are no criteria for assessing a running system
- Constraints
- It still runs and nobody complains loudly
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