The First Twenty-Four Hours

Who this book is for

Người làm nhân sự ở doanh nghiệp vừa và nhỏ Việt Nam: chuyên viên nhân sự tổng hợp, trưởng phòng nhân sự một hai người, hoặc quản lý hành chính kiêm nhân sự ở công ty từ hai mươi tới vài trăm người; tự lo từ tuyển dụng, hợp đồng, chấm công, bảng lương tới đào tạo, và thường báo cáo thẳng cho giám đốc.

Sound familiar?

• New hires arrive with no laptop and no accounts.
• Team leads are in meetings and leave new hires reading documents.
• Nobody asks new hires how the first week went.
• New hires quit in the first month and nobody knows why.

Each chapter answers one question

1. Chapter 1: When does a new hire's first day really begin?

   What must be ready before the new hire walks through the door?

   A good first day is decided in the week before it.

2. Chapter 2: Is letting new hires find their own way respectful?

   What does the new hire do in the first three hours?

   The first morning should have someone to greet them, a place to sit and one small task they can complete.

3. Chapter 3: Who answers what new hires won't ask the boss?

   Who will buddy the new hire, and on what?

   A buddy is the person to ask the questions you are shy to ask your team lead.

4. Chapter 4: Does a pile of documents help new hires settle?

   What does the new hire's first-week schedule look like?

   The first week needs a clear schedule, not a pile of documents.

5. Chapter 5: Early quits: a hiring problem, or a welcome problem?

   How many new hires leave in the first three months, and why?

   You can only measure it by counting early leavers and asking their reasons.