Chapter 5

Early quits: a hiring problem, or a welcome problem?

Người mới nghỉ sớm là lỗi tuyển, hay lỗi đón?

The chapter's question

How many new hires leave in the first three months, and why?

Big idea

You can only measure it by counting early leavers and asking their reasons.

In this chapter

  1. Part 5.1

    Early Leaver Rate

    How do I calculate the leaver rate within the first ninety days?

  2. Part 5.2

    Asking Those Who Stay

    What do new hires who stay say about their first month?

  3. Part 5.3

    Asking Those Who Leave

    When will early leavers tell the real reason?

  4. Part 5.4

    Fixing the Process

    Which step do I fix first after each quarter?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The First Twenty-Four Hours is free to read right here.

Read in Conan School

Chapters of The First Twenty-Four Hours

  1. 1.When does a new hire's first day really begin?
  2. 2.Is letting new hires find their own way respectful?
  3. 3.Who answers what new hires won't ask the boss?
  4. 4.Does a pile of documents help new hires settle?
  5. 5.Early quits: a hiring problem, or a welcome problem?