Did they leave unhappy, or with nowhere to go next?

The chapter's question

Do my students have a path to the next course, and do they know it?

Big idea

A student who quits because there is no next class looks exactly like one who quits because they are unhappy.

In this chapter

1. Part 3.1

   The ladder must exist

   When a student finishes this class, when does the next one open, and is that path already on the calendar?

2. Part 3.2

   Catch them in week two

   From week two onward, which signals tell me a student is drifting toward not re-enrolling?

3. Part 3.3

   A timetable built on when students can come

   Am I scheduling around when teachers are free or when students can come, and what does each cost?

4. Part 3.4

   The whole year of start dates on one page

   Is my full year of start dates on one page yet, and does it avoid the weeks students do not come?

Chapters of The Learning Centre Operator Handbook

1. 1.Is my fullest class also my most profitable one?
2. 2.Is weak enrolment bad luck, or a leaky step?
3. 3.Did they leave unhappy, or with nowhere to go next?
4. 4.Is the highest-paid teacher really the most expensive one?
5. 5.Is tuition collected up front really my money yet?