Chapter 3

If I'm right, why doesn't anyone get it?

Tôi nói đúng, sao người nghe vẫn không hiểu?

The chapter's question

Do I present numbers in finance language or in theirs?

Big idea

Operators do not need to know journal entries; they need to know what this decision changes in their work.

In this chapter

  1. Part 3.1

    Translating Metrics Into Actions

    What does this metric mean they must do differently?

  2. Part 3.2

    Dropping the Jargon

    Which words do I use that they do not understand?

  3. Part 3.3

    One Number per Meeting

    If I could stress only one number, which would I choose?

  4. Part 3.4

    A Story With the Number

    Why does a concrete example make a number easier to remember?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Finance and the Operators is free to read right here.

Read in Conan School

Chapters of Finance and the Operators

  1. 1.Why is finance always the one saying no?
  2. 2.Should finance people see where the money is made?
  3. 3.If I'm right, why doesn't anyone get it?
  4. 4.Am I invited to advise, or just to sign?
  5. 5.Spot something wrong: speak now, or wait for proof?