Chapter 2

What is this product costing me that nobody records?

Sản phẩm này còn tốn của tôi thứ gì chưa ai ghi?

The chapter's question

What else does this product cost me that the cost sheet does not show?

Big idea

The costs nobody invoices you for are the ones most often forgotten.

In this chapter

  1. Part 2.1

    People's Time

    Who is spending hours on this product without being counted?

  2. Part 2.2

    Support After the Sale

    Which customer calls support most?

  3. Part 2.3

    Defects and Warranty

    Is that rate inside my product cost?

  4. Part 2.4

    Cash Tied Up in Stock

    Is the cost of goods sitting in stock being counted?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of What It Actually Costs is free to read right here.

Read in Conan School

Chapters of What It Actually Costs

  1. 1.Is there a fair way to split overhead?
  2. 2.What is this product costing me that nobody records?
  3. 3.Is my biggest customer really my most profitable?
  4. 4.Why doesn't dropping a losing product raise profit?
  5. 5.How long does a cost sheet stay true?