Chapter 4
Where do January's crowds go by March?
Đám đông tháng một đi đâu hết vào tháng ba?
The chapter's question
What kind of members is my current promotion attracting?
Big idea
New Year promotions bring a crowd that vanishes by March, and you pay for it all year.
In this chapter
Part 4.1
Members Who Come for Price
Do they stay longer or shorter than members paying full price?
Part 4.2
Referral and Family Offers
Which offer brings in people who stay?
Part 4.3
January and the Rest of the Year
How seasonal is my revenue?
Part 4.4
If You Stop Discounting
If I do not discount, what do I add instead?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of Memberships is free to read right here.
Read in Conan School