Chapter 3

Does a longer bug list mean a better product?

Danh sách lỗi dài hơn, có làm sản phẩm tốt hơn?

The chapter's question

Of the current bug list, which ten should be fixed first?

Big idea

A bug list without an order is a list nobody reads.

In this chapter

  1. Part 3.1

    Cleaning the Old List

    Which bugs have sat there for over six months without anyone mentioning them?

  2. Part 3.2

    Impact Times Frequency

    What factors do I use to score a bug?

  3. Part 3.3

    Bugs and Features in One Queue

    Do bug fixes compete in the same queue as features?

  4. Part 3.4

    Won't Fix

    How do I close a won't-fix bug transparently?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Cost of a Bug is free to read right here.

Read in Conan School

Chapters of The Cost of a Bug

  1. 1.When the product breaks, what does the PM do?
  2. 2.If every bug is urgent, which one really is?
  3. 3.Does a longer bug list mean a better product?
  4. 4.Does finding someone to blame mean fewer mistakes?
  5. 5.Who decides what's good enough to ship?