Chapter 4

Do we review numbers to decide, or to nod?

Họp đọc số để quyết, hay để gật đầu?

The chapter's question

Does my team's metrics review end with action or with nods?

Big idea

A number only has value when someone reads it regularly and asks why.

In this chapter

  1. Part 4.1

    Twenty Minutes on Monday

    In what order should a metrics review go?

  2. Part 4.2

    Asking Why Three Times

    When a number changes unexpectedly, how far do I dig?

  3. Part 4.3

    From Number to Action

    What specific task comes out of each metrics review?

  4. Part 4.4

    Writing Down Predictions

    Last week, what did I predict the number would do, and how right was I?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Monday Morning Number is free to read right here.

Read in Conan School

Chapters of The Monday Morning Number

  1. 1.Can one number really steer the whole team?
  2. 2.The numbers are right, so why is our conclusion wrong?
  3. 3.Do more charts really make a clearer dashboard?
  4. 4.Do we review numbers to decide, or to nod?
  5. 5.The metric went up, but did users gain anything?