Chapter 2

What's the harm in letting the bottleneck take lunch?

Cho chỗ tắc nghỉ trưa thì có sao đâu?

The chapter's question

How many idle hours does my bottleneck have each week?

Big idea

An hour lost at the bottleneck is an hour lost for the whole system, not recoverable anywhere else.

In this chapter

  1. Part 2.1

    Waiting for Material or Information

    What does the bottleneck stop for want of?

  2. Part 2.2

    A Buffer Before It

    Does holding a buffer of work in front of it make sense?

  3. Part 2.3

    Maintenance and Breaks

    Does the bottleneck take breaks at the same time as everyone else?

  4. Part 2.4

    Checking Quality Before It

    Why should defective work never pass through the bottleneck?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Bottleneck is free to read right here.

Read in Conan School

Chapters of The Bottleneck

  1. 1.Whose desk is the work piling up on?
  2. 2.What's the harm in letting the bottleneck take lunch?
  3. 3.Does the bottleneck need more people, or less work?
  4. 4.Isn't every upgrade a good upgrade?
  5. 5.Fixed one bottleneck, got another: did I fail?