Chapter 3

Is product work about software, or about people?

Làm sản phẩm là làm với máy, hay làm với người?

The chapter's question

What pressure is each person I need to work with under?

Big idea

Product people work through others, so understanding them is the main job.

In this chapter

  1. Part 3.1

    The Engineering Lead

    What is the engineering lead most worried about?

  2. Part 3.2

    Sales and Support

    What are these two teams promising customers?

  3. Part 3.3

    Your Manager

    When will my boss consider my first quarter a success?

  4. Part 3.4

    The Quiet Skeptic

    Who has said nothing yet but could block changes later?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The First Ninety Days is free to read right here.

Read in Conan School

Chapters of The First Ninety Days

  1. 1.Is that odd decision really as odd as it looks?
  2. 2.Has someone already tried my brilliant new idea?
  3. 3.Is product work about software, or about people?
  4. 4.Should my first win be big, or visible?
  5. 5.Can you trust a plan written before listening?