Customer SuccessSomeone taking over a system already running
When what I inherited is old, I want to decide rightly between repairing and replacing, so I am neither pouring money into what will go nor discarding what still works.
Khi hệ thống tôi nhận đã cũ, tôi muốn quyết định đúng là sửa hay thay, để không đổ tiền vào một thứ sẽ bỏ hoặc bỏ một thứ còn dùng tốt.
Job context
- Who
- Somebody deciding about an old system
- When
- When planning the coming year
- Trigger
- A replacement quote worth three years of budget
- Situation
- The old system still runs and gets harder each year
- Constraints
- There is no way to try before committing
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