Customer SuccessSomeone taking over a system already running
When I inherit a system, I want to understand it, so I am not running something whose shape I cannot explain.
Khi tôi tiếp nhận một hệ thống người trước để lại, tôi muốn hiểu được nó, để không vận hành một thứ mình không biết vì sao nó như vậy.
Job context
- Who
- Somebody who has just inherited a system
- When
- The first months after taking it on
- Trigger
- A strange setting nobody can explain
- Situation
- Whoever built it has gone
- Constraints
- Operations cannot be interrupted to investigate
The four perspectives are for Pro Members
The four perspectives around this Job live inside the community, for Pro Members.
See Pro Member