Customer SuccessSomeone taking over a system already running
When I take on a system, I want to know what it costs, so I am not paying for what nobody uses.
Khi tôi nhận một hệ thống, tôi muốn biết nó đang tốn bao nhiêu, để không trả tiền cho những thứ không ai còn dùng.
Job context
- Who
- Somebody newly answerable for a system's cost
- When
- At the first review
- Trigger
- An invoice for a service nobody claims
- Situation
- The cost is spread across contracts and departments
- Constraints
- Nothing can be switched off without knowing who uses it
The four perspectives are for Pro Members
The four perspectives around this Job live inside the community, for Pro Members.
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