Home & InteriorsSomeone buying a washing machine, fridge or air conditioner
When one small part fails, I want it repaired, so I am not discarding a machine that is otherwise sound.
Khi máy hỏng một chi tiết nhỏ, tôi muốn sửa được, để không phải bỏ cả một chiếc máy còn tốt.
Job context
- Who
- Someone with a broken appliance
- When
- When it fails
- Trigger
- A repair quote at two thirds the price of a new one
- Situation
- Repair usually approaches the price of replacement
- Constraints
- There is no replacement while it is away
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