AI & TechnologySomeone buying something labelled intelligent
When a service charges by usage, I want to know what I am paying for, so I do not receive a bill three times last month's.
Khi một dịch vụ tính tiền theo mức dùng, tôi muốn biết mình đang trả cho cái gì, để không nhận một hoá đơn gấp ba lần tháng trước.
Job context
- Who
- Someone on a usage-priced service
- When
- While using it and when the bill arrives
- Trigger
- An unusually high bill with no explanation
- Situation
- The billing unit is not the unit the user thinks in
- Constraints
- The cost is invisible while using
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