Chapter 3

Is a small daily shortfall worth chasing?

Lệch vài nghìn mỗi ngày, có đáng truy không?

The chapter's question

By how much is my till off, on which shift and which day?

Big idea

Small daily discrepancies add up to a large amount each year, and they usually follow a pattern.

In this chapter

  1. Part 3.1

    Logging Every Difference

    Do I record even discrepancies of a few thousand dong?

  2. Part 3.2

    Over Is Also Off

    What does a till that is over tell me?

  3. Part 3.3

    Patterns by Shift

    Do discrepancies cluster on one shift or one person?

  4. Part 3.4

    Talking About It

    How do I talk to staff about till discrepancies without accusing them?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Till at Closing is free to read right here.

Read in Conan School

Chapters of The Till at Closing

  1. 1.Money comes in many ways, which ones am I tracking?
  2. 2.The totals match, so why am I still uneasy?
  3. 3.Is a small daily shortfall worth chasing?
  4. 4.Is a full till reassuring, or risky?
  5. 5.My cash counts are right, so where's my profit?