The Crew
Who this book is for
Chủ thầu nội thất, thợ mộc, đội cải tạo nhà, và người làm dịch vụ tại nhà ở Việt Nam; quy mô từ một mình cầm đồ nghề tới đội mười lăm thợ và một xưởng nhỏ.
Sound familiar?
- Books trades a day or two ahead and constantly postpones when they take other work.
- Pays by the piece, so crews rush to the next site and quality drops.
- Doesn't know what each task really takes, so the next quote is still a guess.
- Only one person can do the hardest part, and the job stops when they're away.
After reading, you can
Help a contractor get the right trades on the right day and know the real labour cost.
Each chapter answers one question
Chapter 1: Crew keeps changing: their fault, or mine?
Over the past twelve months, how many tradespeople worked for me, and how many came back a third time?
A small contractor's crew is rarely fixed, and that is something to manage, not something to complain about.
Chapter 2: Paying by the piece, am I buying sloppy work?
What is my pay structure encouraging?
The pay structure decides whether tradespeople prioritise speed or quality, more strongly than any instruction.
Chapter 3: Without me on site, does quality hold?
How does the job run on days I am not there?
A small contractor cannot be on every site, so quality must be built into how work is assigned.
Chapter 4: Logging every hour: hassle, or hidden profit?
How many labour days did this item take last time?
Without recording real labour, the next quote is still a guess, and every wrong guess takes a slice of profit.
Chapter 5: Lead hand calls in sick, must the job stop?
This morning my lead tradesperson says they are busy; what do I do in the next two hours?
Workers not turning up will happen; the difference is whether you prepared.