Chapter 4
Is waiting for breakdowns really saving money?
Đợi máy hỏng mới sửa có thật là đang tiết kiệm?
The chapter's question
Which of my machines are due for maintenance?
Big idea
Scheduled maintenance is cheaper than emergency repair, and it does not lose a machine at peak time.
In this chapter
Part 4.1
A Schedule per Machine
Do I have the list and the schedule yet?
Part 4.2
The Parts That Fail
Which items should have spare parts on hand?
Part 4.3
Who You Call
How long does my technician take to arrive?
Part 4.4
Telling Members
How do I flag a machine as broken?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Room and What's In It is free to read right here.
Read in Conan School