Chapter 4
What's the harm in testers being nice to me?
Người dùng thử tử tế với tôi, có hại gì?
The chapter's question
Who will test this, and do they have any reason to be kind to me?
Big idea
A prototype only tells the truth when users do not know you and do not want to please you.
In this chapter
Part 4.1
Where to Find Strangers
How do I reach exactly the right group?
Part 4.2
Watching Without Explaining
Why must I stay quiet while they try it?
Part 4.3
Recording Where They Stumble
What does each moment they pause tell me?
Part 4.4
Asking Afterwards
What is my question after the session?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Smallest Test is free to read right here.
Read in Conan School